Get in Touch

Our licensed medical team is here to help you with your health questions and concerns. Reach out anytime for professional medical guidance.

24/7 Support AvailableLicensed Medical ProfessionalsConfidential Consultations

How Can We Help You?

Choose the best way to contact us based on your needs. Our team is ready to assist you with medical consultations, prescriptions, and health guidance.

Medical Emergency

For life-threatening emergencies, call 911 or go to your nearest emergency room immediately.

Emergency Hotline: 911

Medical Consultations

Book a consultation with our licensed doctors for health concerns, prescriptions, and medical advice.

General Support

Questions about orders, payments, or our services? Our support team is here to help.

Email: support@ruthhealth.com

Email Support

Medical Questions

medical@ruthhealth.com

Response within 2-4 hours

Order Support

orders@ruthhealth.com

Response within 1-2 hours

General Inquiries

support@ruthhealth.com

Response within 24 hours

Business Hours

Medical Consultations

24/7 - Available anytime

Customer Support

Monday - Friday: 8:00 AM - 8:00 PM

Saturday - Sunday: 9:00 AM - 6:00 PM

Prescription Processing

Monday - Friday: 9:00 AM - 6:00 PM

Frequently Asked Questions

Find quick answers to common questions about our services.

How quickly can I get a medical consultation?

Most consultations are available within 15-30 minutes during business hours. For urgent medical concerns, our doctors prioritize your consultation to ensure timely care.

How do I track my prescription order?

After your order is confirmed, you'll receive a tracking number via email and SMS. You can also check your order status by logging into your account or contacting our support team.

Is my health information secure?

Yes, we use bank-level encryption and follow strict privacy protocols to protect your health information. All consultations and medical records are kept completely confidential.

What payment methods do you accept?

We accept GCash, PayMaya, and cash on delivery for orders under ₱1,500. All payments are processed securely through encrypted payment gateways.

Do you deliver nationwide?

Yes, we deliver prescription medications nationwide across the Philippines. Delivery times vary by location: Metro Manila (1-2 days), major cities (2-3 days), provincial areas (3-5 days).

Send Us a Message

Have a specific question or concern? Fill out the form below and our team will get back to you within 24 hours.

Privacy Notice

Your message will be handled confidentially by our medical team. For medical emergencies, please call 911 immediately.

Our Office

Ruth Health is proudly based in the Philippines, serving patients nationwide.

Address

Ruth Health Philippines

Metro Manila, Philippines

*For security and privacy reasons, specific address details are provided only to verified patients.

Legal Information

Licensed Telemedicine Provider

Registered in the Philippines

All doctors are licensed medical professionals

Compliant with Philippine healthcare regulations